Privacy Policy

WHAT IS PERSONAL INFORMATION?

Personal data (personal data) are all data relating to a natural person whose identity has been determined or can be determined, directly or indirectly, on the basis of such data, independently or in combination with other information, and which includes but is not limited to to: name and surname, residential address, telephone number, e-mail address, bank / credit card number, location data, network identifier.

HOW DO WE COLLECT YOUR DATA AND FOR WHAT PURPOSES?

We need your personal data to contact you, otherwise we will not be able to provide you with the requested service.

We collect your personal information on our official website, via a call center, e-mail or mobile application.

We will ask for your personal information in order to communicate with you, send reminders, newsletters and promotional offers, in order to research the market and fulfill administrative and legal obligations.

We will ask you to give us your name and surname, contact information (phone number, e-mail address, residential address), bank / credit card information, as well as other information that we will need to perform the agreed services.

In certain cases, if you request special medical or other requirements, we will also need information about your health condition. In order to process this data, we need your explicit consent, ie consent to the processing of such data, otherwise we will not be able to provide you with such services.

In certain countries, we have a legal obligation to provide competent customs and border authorities with access to information on reservations and travel. For the purpose of fulfilling these legal obligations, we may disclose your personal and travel data to the competent customs and immigration services in the place / country where you start your journey or the place / country of destination. We also have an obligation under applicable laws in certain countries to collect information about your passports and related information about all passengers before or from a flight to those countries. Therefore, when applicable law so requires, we will provide this information to the competent customs and immigration services.

We collect your personal information in the following ways:

• Via the "Contact Us" link. If you have sent an inquiry via our "Contact Us" link, your personal information will only be used for the purpose of responding to your request. The copy will not be used for any purpose other than to keep the e-mail for a specified period of time.

• Log files. The website stores information about your IP address in log files for a certain period of time. The information in the log files includes the internet protocol (IP) address, browser type, Internet Service Provider (ISP), date / time, reference web page, and other information that the browser can record. We use this information exclusively for the purpose of eliminating possible problems in the functioning of the system, ie the administration of the website.

• Cookies and tracking technologies. Some pages of our website may use cookies and other tracking technologies. A "cookie" is a small text file that can contain cached data (IP address, e-mail address or password), so that the user does not repeat repetitive actions. Also, data on the user's geo location can be stored, for easier user navigation when purchasing a map. Most browsers allow you to control cookies, and if you do not want this information to be available to us, you can disable cookies. In that case, our website may not work properly in your browser.

With your consent, we may perform "profiling" in order to provide offers that suit your interests and needs (eg discount on certain services, vouchers, etc.). We can deliver the same to you by e-mail or telephone with your consent.

With your consent, we may use your email address to send you promotional offers, promotions or information about the company and its services. If you find that you do not need this information, you can contact us with a request to delete your e-mail address, electronically to the e-mail address: info@dentalmontenegro.com . In this case, it is mandatory that the message be sent from the e-mail address to be removed.

Please note the messages you send via the "Contact Us" link and that the information will be used as indicated in paragraph 7, item 3 of this section. To deactivate / delete the account, send a request to the e-mail address: info@dentalmontenegro.com . We will send you feedback on deactivation / deletion.

SHARING PERSONAL INFORMATION

Based on applicable laws and business rules, we may pass on your personal information to:

• banks and other financial institutions to process your payments,

• to third parties to whom we transfer or will transfer our rights and obligations under the contract concluded with you;

• customs and immigration services, police and regulatory authorities, when required by applicable law or to protect our rights or security reasons, and

• in other cases when there is a legal obligation to do so.

TRANSFER OF PERSONAL DATA

In order to provide you with the requested service, it may be necessary to transfer data to countries outside the European Economic Area, which do not provide the same level of data protection. In that case, we will take all necessary measures against the recipient of your personal data, in order to ensure an appropriate level of protection of your data. We conclude data processing agreements with the recipients of your data, obliging them to provide an appropriate level of protection of personal data that are the subject of processing, in accordance with the applicable data protection law and the General Data Protection Regulation. If an adequate level of protection of your personal data cannot be ensured, we will seek your explicit consent in connection with any such transfer of data.

We warn you that such data transfers may carry certain risks, as the recipient of your data may have unreasonable access to the data and you may not be able to exercise your rights regarding the protection of your personal data and the right to privacy.

Please note that our website may include countries of origin and destination outside the European Economic Area, which do not provide the same level of data protection, and to which, in the case of booking and purchasing a ticket, your personal data may be transferred. gain access, based on the destination of the trip.

HOW DO WE STORE AND PROTECT YOUR DATA?

We meet legal obligations and protect your personal information by:

• we regularly update personal data,

• we safely guard and destroy them,

• we do not collect or retain excessive amounts of data,

• we protect personal data from loss, misuse, unauthorized access and disclosure and by ensuring the application of appropriate technical and organizational measures for the protection and secure transfer of personal data.

• your data is entered via encrypted channels using a secure Secure Socket Layer (SSL) server, thus preventing unauthorized access to your data.

In order to protect your personal data, we implement appropriate technical, physical and organizational protection measures, taking into account the nature, scope and purpose of data processing, as well as risks of varying probability.

We update and test our security technologies and take steps to improve them. We use advanced tools to protect and prevent data leakage, encrypt certain data and protect data from unauthorized access, alteration, loss, theft and any other data corruption and misuse.

Access to data is limited only to those data that are necessary for the above purposes and only to authorized persons in the company, who work directly on the processing of personal data. Employees who have access to personal data are bound by data retention clauses and we contract appropriate protection measures with our partners.

As stated above, we strive to take all reasonable steps to protect your personal information. In addition, we cannot guarantee the security of the information you provide online. By providing data on the Internet, you accept the possible risk that any provision of personal data and activity on the Internet carries with it and you accept that you will not hold us responsible for omissions, unless they were caused by our negligence or intentional misuse.

To minimize these risks, ie. To increase security, you need to protect your device from various malicious programs (viruses, etc.).

Our website may contain links to other websites, and other websites may also contain links to our website. We are not responsible for the protection of your data when it comes to linked websites.

We process and store personal data in the manner and within the deadlines as prescribed by applicable laws and general acts of the company.

YOUR RIGHTS TO PERSONAL DATA PROTECTION

In connection with your data that we process, you have the right to:

• to request confirmation of whether your data is being processed,

• to access your data being processed and receive a copy of your data being processed,

• to request the correction of personal data,

• to request the deletion of personal data,

• to request a restriction on the processing of personal data,

• to request a data transfer,

• withdraw consent when processing is based on your consent,

• to object to the processing of your personal data, ie to lodge a complaint with the competent authority.

You may at any time submit a request for access to the data, the issuance of a copy of your data being processed, the correction or deletion of data, the restriction of data processing, the revocation of consent or an objection to the address: 

Dental Montenegro

Alekse Šantića 1
85310 Bečići
Budva, Montenegro 

or electronically, to the e-mail address: info@dentalmontenegro.com .

MODIFICATION OF THE PRIVACY POLICY

We reserve the right to change this Privacy Policy, at any time. We will publish a revised version of the Privacy Policy on our website www.dentalmontenegro.com and it will take effect on the day of publication.

If you do not agree with our Privacy Policy, you are not obliged to use our services.

Contact us at any time on any matter relating to the safety of your data, e-mail address: info@dentalmontenegro.com .